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Best Customer Experience Tutorials and Courses

Below you will find the best customer experience courses from the biggest platforms on the internet ranked based on millions of ratings and reviews.

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4.6
(311)

Strategic Design: The Art and Science of Branding
All levels
44m
Self-paced
None
In this 45-minute class, Lippincott senior partners share their process for creating, developing, and nurturing some of the world's biggest brands. Fr..
$12/mo.
""
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4.8
(109)

Intro to UX: Creating Great Omnichannel Experiences
All levels
50m
Self-paced
None
What: Join UserTesting's Stef Miller for an easy-to-follow, smart dive into creating great customer experiences! What: This 45-minute class shares fr..
$12/mo.
""
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4.9
(185)

Brand Management: Aligning Business, Brand and Behaviour
Beginner Level
26-40h
Starts Feb 15
Certificate (q2)
Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to..
$43/mo.
""
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4.78
(50)

Demystifying QA: Tools to Improve Your Online Customer Experience | Learn with MailChimp
All levels
27m
Self-paced
None
A successful business needs a strong foundation! Join MailChimp's Alianor Chapman for a free 25-minute class on testing and improving online experienc..
$12/mo.
""
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4.7
(160)

Customer Service: How to sell more without advertising
All levels
1h
Self-paced
Certificate (q1)
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.
$11.99
""
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4.3
(233)

Service Design: Designing for Experience Over Time
Intermediate
1h
Self-paced
Certificate (q1)
Learn how to structure new service innovations that deliver value to customers and users
$11.99
""
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5
(12)

How To Wow - Key Insights to Help You Deliver A Market Beating Customer Experience
All levels
1h 5m
Self-paced
None
Key Insights to Help You Deliver A Market Beating Customer Service & Experience That Your Customers Talk About Great customer service, relations and e..
$12/mo.
""
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4.3
(174)

Customer Success | How to Actively Engage Your Customers
All levels
1.5h
Self-paced
Certificate (q1)
Deliver an Exceptional Experience
$11.99
""
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4.72
(19)

Email Persuasion: A Guide to Onboarding Campaigns
All levels
17m
Self-paced
None
Learn the science of persuasion and create a great experience through an email onboarding campaign. Looking to turn passive visitors into loyal custom..
$12/mo.
""
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4.2
(150)

Customer | How to Develop Customer Centric Metrics
All levels
0.6h
Self-paced
Certificate (q1)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully.
$11.99
""
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4.7
(10)

Customer Insights: New Product Development Orientation
Beginner Level
26-40h
Starts Feb 15
Certificate (q2)
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and proce..
$43/mo.
""
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4.7
(14)

Be A Better Waiter - Give Better Service
Beginner
0.5h
Self-paced
Certificate (q1)
Learn How To Maximize A Customer's Experience
$11.99
""
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4.7
(5)

Customer Service & Team Building Training Course
All levels
0.7h
Self-paced
Certificate (q1)
Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship
$11.99
""
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4
(27)

Understanding Customer Service Processes and Procedures
Intermediate
1h 2m
Self-paced
Certificate (q2)
Most support centers have documented processes and flow charts. This course will provide a look into the value of help desk flow charts and FAQ proced..
Free Trial
""
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4.5
(12)

Create Compelling Content for Customer Experiences that Sell
All levels
1h
Self-paced
Certificate (q1)
How to Design and Deliver Customer Content through Experience Design, Emotion and Engagement.
$11.99
""
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4.3
(53)

Master the Shopper Experience to build your retail business.
All levels
3h
Self-paced
Certificate (q1)
Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers.
$11.99
""
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4.4
(13)

Customer Experience Management (CX): MASTERCLASS 2019
All levels
2.5h
Self-paced
Certificate (q1)
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.
$11.99
""
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4.09
(24)

Effortless Client Management
All levels
32m
Self-paced
None
Don't leave your client management to chance - learn how to confidently lead clients and customers where they need to go, all while delivering a stell..
$12/mo.
""
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4
(17)

Building a Client Troubleshooting Tool in PowerShell
Intermediate
2h 47m
Self-paced
Certificate (q2)
In this course, you'll learn how to recognize problems that require new tools and how you can help the people who encounter them. You'll be building a..
Free Trial
""
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4.2
(15)

Using Customer Experience to Grow Your Business
Beginner
2h
Self-paced
Certificate (q1)
How Delivering a Superior Customer Experience Can Increase Revenue & Business Growth
$11.99
""
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4.2
(14)

User Experience Tools: The Complete Guide to Personas
Intermediate
4.5h
Self-paced
Certificate (q1)
Understand your customers better with personas. Use persons to design better products, content, and user experiences.
$11.99
""
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4.1
(21)

Entrepreneurship Basic
Beginner
0.6h
Self-paced
Certificate (q1)
Have absolute clarity about Marketing | Customer Experience | Brand | Sales
Free
""
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3.8
(93)

User Experience Design: Create Highly Converting Websites
All levels
5.5h
Self-paced
Certificate (q1)
Conceive websites that improve customer satisfaction, have better search ranking and convert more traffic into sales!
$11.99
""
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4.1
(4)

How to Deliver an Outstanding Customer Experience
All levels
0.7h
Self-paced
Certificate (q1)
For Ambitious IT Consultants Only (and Other Pros Who Want Their Customers To Love Them)
$11.99
""
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