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The best Customer Experience courses and tutorials on the internet

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50% of our profits goes to an amazing charitable cause that you can choose. ❤️ We earn revenue via commissions on the courses we present here (prices are the same).
0.7h
Su Mathews Hale And Michael D?Esopo, Senior Partner...
Skillshare
All levels
0.7h
Self-paced
No certificate
In this 45-minute class, Lippincott senior partners share their process for creating, developing, and nurturing some of the world's biggest brands. Fr..


4.6
·
317 reviews
26-40h
Coursera
Beginner
26-40h
Starts Apr 27
Good
Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course off..


4.9
·
258 reviews
0.8h
Stef Miller, Marketing Manager, UserTesting
Skillshare
All levels
0.8h
Self-paced
No certificate
What: Join UserTesting's Stef Miller for an easy-to-follow, smart dive into creating great customer experiences! What: This 45-minute class shares fr..


4.8
·
111 reviews
0.5h
Alianor Chapman, Director of Technical Content & Te...
Skillshare
All levels
0.5h
Self-paced
No certificate
A successful business needs a strong foundation! Join MailChimp's Alianor Chapman for a free 25-minute class on testing and improving online experienc..


4.78
·
51 reviews
1h
Miles Furnell
Udemy
All levels
1h
Self-paced
Okay
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.


4.8
·
177 reviews
1h
Jon Kolko
Udemy
Intermediate
1h
Self-paced
Okay
Learn how to structure new service innovations that deliver value to customers and users


4.3
·
289 reviews
1h 5m
Adrian Swinscoe, Adviser and author
Skillshare
All levels
1h 5m
Self-paced
No certificate
Key Insights to Help You Deliver A Market Beating Customer Service & Experience That Your Customers Talk About Great customer service, relations and e..


5
·
12 reviews
1.5h
Chuck Wall
Udemy
All levels
1.5h
Self-paced
Okay
Deliver an Exceptional Experience


4.2
·
208 reviews
0.3h
Sophia Le, Email Persuasion Engineer
Skillshare
All levels
0.3h
Self-paced
No certificate
Learn the science of persuasion and create a great experience through an email onboarding campaign. Looking to turn passive visitors into loyal custom..


4.72
·
20 reviews
0.6h
Learoy Tonight
Udemy
All levels
0.6h
Self-paced
Okay
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully.


4.2
·
190 reviews
26-40h
IE Business School
Coursera
Intermediate
26-40h
Starts Apr 27
Good
Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. While there are different approaches to defining a branding s..


4.8
·
14 reviews
26-40h
University of Illinois at Urbana-Champaign
Coursera
Beginner
26-40h
Starts Apr 27
Good
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. Through ..


4.7
·
15 reviews
2.5h
Manos Filippou
Udemy
All levels
2.5h
Self-paced
Okay
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.


4.4
·
64 reviews
0.5h
Joe Fedison
Udemy
Beginner
0.5h
Self-paced
Okay
Learn How To Maximize A Customer's Experience


4.6
·
16 reviews
3h
Kevin Moore
Udemy
All levels
3h
Self-paced
Okay
Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers.


4.4
·
57 reviews
1h 2m
Theresa Miller
Pluralsight
Intermediate
1h 2m
Self-paced
Good
Most support centers have documented processes and flow charts. This course will provide a look into the value of help desk flow charts and FAQ procedures necessary to ensuring a successful customer experience. Do you strive to increase customer serv..


4
·
27 reviews
1h
EffectUX :
Udemy
All levels
1h
Self-paced
Okay
How to Design and Deliver Customer Content through Experience Design, Emotion and Engagement.


4.5
·
12 reviews
0.5h
Learoy Tonight
Udemy
All levels
0.5h
Self-paced
Okay
What are the critical points in the customer journey, and how can you make sure their experience is a positive one?


3.8
·
194 reviews
0.5h
Derrick & Jennah Mitchell, Digital Nomads & Online ...
Skillshare
All levels
0.5h
Self-paced
No certificate
Don't leave your client management to chance - learn how to confidently lead clients and customers where they need to go, all while delivering a stell..


4.09
·
24 reviews
0.7h
Obeng De Lawrence
Udemy
All levels
0.7h
Self-paced
Okay
Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship


4.4
·
7 reviews
1h
Janne Ohtonen, PhD
Udemy
All levels
1h
Self-paced
Okay
Become the Most Important Customer Strategist in your Company!


3.8
·
164 reviews
3h
Alessandro Russo
Udemy
All levels
3h
Self-paced
Okay
Learn how to make data-driven business decisions, analyze relevant insights, and improve your customers experience


4.2
·
50 reviews
2h 47m
Adam Bertram
Pluralsight
Intermediate
2h 47m
Self-paced
Good
In this course, you'll learn how to recognize problems that require new tools and how you can help the people who encounter them. You'll be building a tool for helpdesk personnel in Powershell, focusing more on the user's graphical experience. Many h..


4
·
17 reviews
5.5h
Oxford Learning Lab
Udemy
All levels
5.5h
Self-paced
Okay
Conceive websites that improve customer satisfaction, have better search ranking and convert more traffic into sales!


4
·
94 reviews

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